Shipping Costs & Delivery

Orders before 17:00 will be shipped the same day with PostNL, if a product is out of stock this will be indicated to the customer.

Delivery of orders within the Netherlands is usually on the next day after shipment, for orders abroad it may take a little longer 3-5 business days.

Backorders are shipped free of charge to the customer.

We currently deliver to the following countries: Netherlands, Belgium, Germany, and France. If the country is not listed where you want your package you can contact us at klantenservice@ozsmart.nl so we can see what we can do.

Customer has 14 days reflection period, product must be returned undamaged this also applies to the packaging.

Return cost is for customer's own cost.

Return address:

Ozsmart
Waldorpstraat 269
2521CJ The Hague
The Netherlands

Have you chosen pickup in the store? Wait until your order is prepared, after your order is prepared you will be informed and you can pick up your package order.
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